Support

Support

Use the support address for help with SysDiag. Security reports, privacy questions, and feedback have their own pages.

Contact

Contact options

Existing SysDiag copies

Version 2.0.1 is an unsupported historical build. Use the official archive and keep its runtimes, assets, licenses, and notices together.

Open older builds

Security reports

Report vulnerabilities privately. Include the affected page or product feature and safe reproduction steps.

Read the security policy

Privacy or legal questions

Avoid attaching sensitive diagnostics unless they are needed for the request.

Read the privacy policy

Product ideas and bugs

Use the feedback form for feature requests, confusing pages, bug notes, and general product comments.

Open feedback

Support request

What to include

Product and page

Name the Lurionyx product, version, and page or feature where the problem occurred.

System information

For SysDiag issues, include the Windows version, hardware model, and whether the app ran as administrator.

What happened

Explain the steps, expected result, actual result, and any exact error text that is safe to share.

Before using a repair action

A repair should match the symptom. Do not run a change simply because it is available.

  • Create a restore point before moderate- or high-risk repairs.
  • Read the explanation and expected reboot behavior.
  • Refresh the affected diagnostic page after the repair.